Switch to Automated Payments
With eMandate
What is an eMandate?
An eMandate is a set of instructions given by a customer to financial institutions directing them to automatically & periodically debit money from the customer’s account.
eMandates employ the eNACH framework to automate highly tedious, time-consuming debit processes and enable businesses to streamline payments.
Link.it - Seamless Payments Leveraging eMandates
Choose the Right eMandate for Your Business
API eMandate
Availability : 50+ banks
Registration : Real-time
Success Rate : 70%
Corporate creates a request for customer’s mandate creation on SignDesk’s portal. Customer registers in real-time through a quick invite link which directs him to the destination bank via NPCI.
Aadhaar-Based eMandate
Availability : 370+ banks
Registration : Avg 3-5 days
Success Rate : Upto 80%
Corporate creates a request for customer’s mandate creation on SignDesk’s portal, post which the customer is directed to the CCA portal, where the mandate is digitally signed. The mandate is passed to the destination bank via NPCI for a TAT-based registration.
Physical Mandate
Availability: 1000+ banks
Registration: 5-10 days
Success Rate: 60%
Corporate creates a request for customer’s mandate creation on SignDesk’s portal, where a pre-populated mandate form with a QR code is available for signing & printing. The signed mandate is processed using the SDK to initiate the mandate process.
How the eMandate Process Works
eMandate employs intelligent processes to seamlessly automate your recurring transactions
The Registration
1. Corporate places an eMandate request
2. SignDesk pre-codes the eMandate details (bank name & authentication mode)
3. Customer is sent an invitation link on the given email/mobile number
4. Alternatively, customer enters mandate details directly on corporate/ merchant website
5. Customer is then redirected to the NPCI ONMAGS portal or their bank's website
6. Customer enters their debit card/net banking credentials here for processing
7. eMandate is accepted/ rejected by the customer's bank
8. eMandate response details are sent to NPCI
9. SignDesk finally shares the eMandate status with the customer & corporate/ merchant
1. Corporate places an eMandate request
2. SignDesk pre-codes the eMandate details (bank name & authentication mode)
3. Customer is sent an invitation link on the given email/mobile number
4. Alternatively, customer enters mandate details directly on corporate/ merchant website
5. Customer is then redirected to the NPCI ONMAGS portal or their bank's website
6. Customer enters their debit card/net banking credentials here for processing
7. eMandate is accepted/ rejected by the customer's bank
8. eMandate response details are sent to NPCI
9. SignDesk finally shares the eMandate status with the customer & corporate/ merchant
The Fund Transfer
a debit sheet request
to SignDesk
debit sheet request to
the destination bank
initiated after
receiving a response
credited to a corporate
bank account
amount to the sponsor
bank & then a nodal
account
allocated is debited &
transferred to NPCI
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The corporate sends a debit sheet request to SignDesk |
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SignDesk sends the debit sheet request to the destination bank |
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Fund transfer is initiated after receiving a response |
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The amount allocated is debited & transferred to NPCI |
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NPCI transfers the amount to the sponsor bank & then a nodal account |
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The amount is finally credited to a corporate bank account |
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Why Your Business Should Automate With Link.it
With Link.it, periodic debit transactions become simple, quick, and efficient. The
digital process automates
recurring payments instantly.
Seamless
Payments
Debits Secured By
AFA
Digital Customer
Journeys
Automated
Process
Remotely
Implementable
Paperless
Transactions
Improved Business
Efficiency
End-to-End Mandate
Digitization
NPCI-
Compliant
Real-Time
eMandate Service
User-Friendly
Dashboard
Quick & Seamless
Integration
Secure Payments
Channel
Cost-Efficient
Process
Instant eMandate
Authentication
Which Industry Segments Need eMandate?
Financial Institutions
Educational Services
Insurance Industries
Entertainment Platforms
Our Clients
FAQs
Q1. What is eMandate?
eMandate or electronic mandate is a digital equivalent of the paper mandate that simplifies the process of recurring payments. The RBI and NPCI launched this electronic payment service. eMandate is an essential infrastructure for firms to automate recurring payments without requiring human intervention.
Q2. What is Physical Mandate?
The authorization request form for auto-debit payments is generated on paper and submitted to the bank in a physical mandate, also known as a paper mandate. It requires the user’s personal presence, wet signature, and payment.
Q3. What is API eMandate?
The API based eMandate is an electronic mandate process which authorizes users to carry out eMandates using their Netbanking credentials. The service is also referred to as eMandate through Netbanking.
Q4. What is Aadhaar eSign Mandate?
The Aadhaar-based eMandate process is a digital recurring payment mechanism in which the user receives an OTP to his Aadhaar-linked mobile number to facilitate the eMandate process.
Q5. What are the different charges entailed in eMandates?
eMandates entail registration charges, debit charges, and cancellation charges. Additionally, eMandate service providers collect charges in addition to registration fees when registering mandates.
Q1. What are the different types of authentication modes used for API eMandate?
API eMandates can be authenticated through internet banking or the user’s debit .
Q2. What are the advantages of an API eMandate?
API-based eMandate verifies a user’s mandate via an online process on the NPCI platform using his net banking/debit credentials.The input data received in the merchant application is routed on to NPCI and reaches the destination bank in real time. The destination bank provides the eMandate registration response in real time & the process gets registered instantly.
Q3. What is the cap on the mandate amount?
Currently, the cap on the mandate amount is Rs.10 lakhs. However, if the mandate is for the purpose of loan security, [ Category code L002} the mandate can be registered with a cap of Rs. 50.00 lakhs.
Q4. How can I initiate an amendment to an already existing eMandate?
A user can amend a mandate by contacting either the company or his banker. Amendments can be carried out through the sponsor bank/merchant through a paper mandate or an eSign eMandate. The API mandate however, does not allow for mandate amendment.
Q5. How can I cancel an eMandate?
NPCI offers an easy eMandate cancellation facility for users to cancel mandates through the corporate. The user will receive an SMS once the cancellation request has been submitted, as well as an alert message once the request has been confirmed by the service provider and the destination bank.
Q1.What are the prerequisites for Aadhaar eMandate?
The user should have linked his mobile number with his Aadhar number . This is essential for performing the OTP based authentication at the time of digital signature on the ESP portal.
Q2. Is it mandatory to mention the utility code in the mandate?
Yes. Without a utility code in the MMS system, the mandate cannot be started. The utility code is used to identify the corporate to which the mandate belongs to.
Q3. Who can amend / cancel an eMandate?
Amendment/cancellation can be done either by the sponsor or the destination bank. Generally it is initiated from the sponsor bank’s end.
Q4. What is the TAT for eMandate cancellation ?
Generally the TAT for eMandate cancellation is T + 1 day. It can also be spilled over to T +2 days also.
Q5. Are there any additional cost/s for Aadhaar eMandate?
The user has to bear an additional charge prescribed by UIDAI along with the Aadhaar eMandate service provider’s charges.
Q1.What is NACH?
It is a centralized clearing service that is set up to provide inter-bank high volume, low value transactions that are recurring in nature. The National Payments Corporation of India (NPCI) offers a service termed as National Automated Clearing House or NACH.
Q2. What is a Mandate Management System?
NACH Debit’s Mandate Management System simplifies the process of creating, amending, and canceling mandates and also provides MIS related to mandates.
Q3 What is the size of the scanned copy of the eMandate? Is it necessary to limit the mandate to the size specified?
The eMandate copy must be 8” x 3 2/3” in size, just like a normal cheque. The size must be limited to the dimensions listed above.
Q4. What is the maximum number of mandates a bank can upload at one time?
The bank can submit as many mandates as it wants to the MMS, as long as each image file is under 100 KB or a single zip file including numerous picture and data files is under 10 MB
Q5. Who is authorized to issue a mandate?
Both the creditor bank and the debtor bank can request the creation, amendment, or cancellation of a mandate.