Q1: What is an eSign?
eSign stands for electronic signature. It is a paperless mode of signing documents online. eSign Electronic Signature Service enables any Aadhaar-holder to electronically sign documents using Aadhaar eKYC services. eSign Application Service Providers (ASP) like us, SignDesk.com, integrate with this service to facilitate Aadhaar-holders with a way to sign documents electronically. By using eSign service, availing of Digital Signature Certificate (DSC) and affixing of eSign will be done within seconds.
Q2: Who can use eSign?
Anybody with an Aadhaar number and a mobile registered with Aadhaar can use eSign to sign documents online from any remote place.
Q3: Is eSign legally valid?
Yes. eSign is legally valid and it is a recognized form of signature under the provisions of Information Technology Act, 2000.
Q4: What are the provisions of law related to eSign?
Section 2(t)(a) of Information Technology Act, 2000, confirms the usage of eSign while Section III of the Act provides for authentication of electronic records. The Government of India through a notification in The Gazette of India, Extraordinary, Part II, Section III, dated January 28th, 2015, has recognised the usage of eSign.
Q5: How does eSign help?
eSign helps you to sign a document at your convenience and all you need is a 12-digit Aadhaar number and a mobile registered with it. If two parties entering into an agreement have Aadhaar number and Aadhaar-registered mobile numbers, then it is possible for both the parties to sign the document online without being physically present. Besides being reliable, using eSign service helps you save time and cost. Since eSign involves paperless transaction, you can also contribute your bit in saving trees.
Q6: Where can an eSign be used?
eSign can be used to sign documents for personal as well as business purposes, just like you would use your wet signature (handwritten signature). You can use eSign to self-attest your documents and to sign agreements and contracts. However, eSign cannot be used for certain documents, which are listed here-
- a negotiable instrument as defined in section 13 of the Negotiable Instruments Act, 1881.
- a power-of-attorney as defined in section 1A of the Powers-of-Attorney Act, 1882.
- a trust as defined in section 3 of the Indian Trusts Act, 1882.
- a will as defined in clause (h) of section 2 of the Indian Succession Act, 1925, including any other testamentary disposition by whatever name called.
- any contract for the sale or conveyance of immovable property or any interest in such property.
- any such class of documents or transactions as may be notified by the Central Government in the Official Gazette.
Q7: Is SignDesk.com authorised to provide eSign service?
SignDesk.com is a duly recognized entity authorized to provide eSign services. Signdesk.com is an ASP (Application Service Provider), duly registered with CDAC (ESP) and in collaboration with the UIDAI, for providing services facilitating eSign. In the eSign process, the user (signer) receives OTP from UIDAI and when the OTP is entered the document is verified.
Q8: How to validate an eSign?
To validate an eSign, please follow these steps-
- Download the document and open it with Adobe Reader.
- Click on Signature Panel at the top or the eSign appearance.
- When ‘Signature Validation Status’ opens, click ‘Signature Properties’.
- In ‘Signature Properties’ window, click ‘Show Signer’s Certificate’.
- You will be redirected to ‘Certificate Viewer’ window. Click the tab named ‘Trust’.
- Click ‘Add to Trusted Certificates’. Click ‘OK’ in the pop-up that follows.
- You will next see ‘Import Contact Settings’ window. Check (Tick) the boxes provided before Certified documents and the three other options that follow it. And click ‘OK’ to continue.
- You will be redirected to ‘Certificate Viewer’ window, click OK at the bottom.
- Click ‘Validate Signature’ in Signature Properties window. And then click ‘Close’.
- Now your eSign is complete. Your eSign will have a Green Tick mark which means it is legally valid.
Q9: How does an eSign look like?
An eSign on a document would look like this-
Q10: Which documents cannot be signed using eSign?
The provisions of the IT Act, 2000, prohibits using eSign for the following documents-
(a) a negotiable instrument as defined in section 13 of the Negotiable Instruments Act, 1881.
(b) a power-of-attorney as defined in section 1A of the Powers-of-Attorney Act, 1882.
(c) a trust as defined in section 3 of the Indian Trusts Act, 1882.
(d) a will as defined in clause (h) of section 2 of the Indian Succession Act, 1925, including any other testamentary disposition by whatever name called.
(e) any contract for the sale or conveyance of immovable property or any interest in such property.
(f) any such class of documents or transactions as may be notified by the Central Government in the Official Gazette.
Q11: What should I do if I don’t receive an OTP?
Once you click ‘Get OTP’ button, you will have to make sure that your Aadhaar-registered mobile number is active and is within its network coverage area. In case you still don’t receive the OTP even 3 minutes after clicking the button, then click on ‘Resend OTP’ button. But if you do not receive OTP even after clicking Resend OTP, it means that there could be some delay caused in fetching your data from Aadhaar database. You will see an error asking you to try again later.
Q12: Why does the certificate show only 30 min validity?
The Digital Signature Certificate issued to your Aadhaar-based eSign expires in 30 minutes. After 30 min, the private key is destroyed to avoid any misuse, thus making it more secure.
Q13: How long is an eSign valid?
Though the DSC expires in 30 minutes, your eSign affixed on a document will be valid forever. The private key associated with your Signature Certificate is destroyed in order to avoid misuse.
Q14: How to upload a document?
To upload a document to be eSigned, please follow the steps below:
- Click “Upload Document” button on the top right of dashboard or on SignDesk homepage.
- Provide a name to your document that you are uploading and click Upload.
- Browse and select a file from and that’s it. Your file will be uploaded and you will see a preview of it in the Signauture Panel.
Q15: What is a Certifying Authority (CA)?
A Certifying Authority is a trusted entity which issues Digital Signature Certificate, which is a essential part in the eSign service. Section 84 of IT Act 2000, describes CA as a licensed-holder to issue DSCs.