Automate documentation and verification with SignDesk’s API

Why API integrations?

Automating tasks can not only save your time significantly but also help you manage them efficiently. With API integrations, companies can integrate their programs and database with the industry applications and automate tasks effortlessly.

According to a report, companies experience a loss of 40% of productivity due to switching between tasks. Around 94% of business professionals in enterprise organisations cite they prefer using a unified platform to integrate their applications and building workflow automation to multiple systems (source – workato). SignDesk provides various API-integrated products that can verify documents and automate workflow.

Verify documents with API-integrated solutions

Document verification APIs such as PAN verification API and the Aadhaar XML generation API are used to verify data from the uploaded or scanned document after image data extraction, wherein the document’s details to be verified are passed in the request. DigiLocker APIs offer a quicker and more secure verification workflow by accommodating users wary of sharing Aadhaar details physically. Manual Aadhaar upload also results in delays & errors and poses security risks to sensitive client data.

The DigiLocker API bypasses the upload process by giving controlled document access to registered third-party entities, using which Aadhaar can be authenticated without soft copies. With DigiLocker verification, banks and insurers can enhance their onboarding process by making it faster and more convenient.

Based on the type of document that requires verification, specific steps are determined. Here’s how the verification process works –

1. 1. Real-time data extracted
   2. Document image provided
   3. Image converted to encoded text

Verifying documents with API-integrated solutions slashes TAT by 99% and administrative costs by 85-90%. It has enabled businesses to enhance efficiency and productivity, owing to seamless, quick workflow solutions.

SignDesk provides the following APIs for document verification –

1. PAN verification API – Extracts the details on the PAN card and verifies them.
2. Aadhaar XML generation API – API generates customer’s aadhar XML file, decrypts it to use for offline verification. It is then digitally signed and downloaded.
3. DigiLocker KYC API – Customers simply enter their DigiLocker mobile number & validate an OTP to enable FIs to access Aadhaar details.
4. Driving License verification API – API extracts the data on the driving license and verifies it.
5. Voter ID verification API – As an additional security layer, the API is used to extract and verify the customer’s details on their voter ID.
6. Passport verification API – Here, the API is used to authenticate and verify overseas customers using their passport details.
7. CIN and DIN verification API – Customer data verified using CIN and DIN API
8. GSTN verification API – Customer’s GSTN data verified using API specifically designed for it
9. Udyog Aadhaar verification API – Customer’s Udyog Aadhar verified using API
10. Bank Account Number verification API – To ensure secure transactions, API verifies the bank account number via OTP that is sent to the registered number.
11. Vehicle RC verification API – Registration Certificate (RC) is a documental proof stating that the customer’s vehicle is registered with the Indian government. The API verifies the RC remotely to further the required process.

SignDesk’s workflow can be integrated with any application to access our AI-powered Solutions quickly. Sign documents online using eSign API and eliminate the risks that persist in wet signature and physical documents such as forged signatures, manual errors, fake documents, loss of paperwork, delays, and more. This will also save on the administrative costs involved.

Clients in the banking & finance industry have experienced a massive reduction in TAT by 99% and a boost in productivity, owing to API-based seamless documentation workflow.

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Digitise documentation with a range of APIs

Apart from eSign API, SignDesk also offer eStamping API, eMandate API, and VCIP API -all the necessary solutions you need to simplify your documentation process and onboard clients, employees, or customers. These digital solutions add to the legal validity and security of the documents.

eStamping API

Creating executing contracts manually can use up most of the time, and it involves manually acquiring stamp paper to print the document on it. Additionally, it involves signing the documents with ink and multiple rounds of reviewing by the parties. Online stamping eliminates these inconveniences. Administrative costs associated with contracts are reduced by 25%-30% through automation (Aberdeen Research).

The eStamping solution – Stamp.IT, which can be integrated with the eSign solution, comes with different features to suit the regulations in different states. For example, SignDesk provides ESBTR as an alternative for eStamping in Maharashtra. Thus, SignDesk’s eStamping solution is versatile & flexible and reduces administrative costs by 85-90%. Additionally, it can be customised to the client’s requirements.

How eStamping works –

• Deposit an advance in your digital wallet
• Pre-order a stamp paper
• Upload your document onto the SignDesk dashboard
• The document is digitally stamped
• Download your eStamped document

SignDesk’s digital stamping & franking solution automates stamp duty payment, enabling businesses to reduce paper-based inefficiencies and manual dependencies. Major features include real-time stamp duty payment with a convenient payment gateway, a smart dashboard to track documents and extract audit reports, document lifecycle management, legally valid custom templates, and complete inventory management.

SignDesk’s eStamp API’s flexible features are faster and cost-effective than traditional stamping. Clients experience the following benefits –

• 99% reduction in TAT – To get the documents stamped online, customers don’t have to go to a physical vendor. Besides, getting stamped physically involves multiple steps that can be consolidated and processed faster online. Additionally, eStamping documents takes 10 minutes, and the customer can pay securely.
• 70-80% improved efficiency – The increased speed of stamping the documents online saves a significant amount of time, thereby enabling customers to manage tasks better and improve their efficiency, with reduced administrative costs associated with stamping, procuring the documents, and others.
• Total transparency & enhanced productivity – With the amount of time saved in eStamping documents, customers can manage additional tasks efficiently and be twice as productive.

Customer Identity verification API

SignDesk’s Video-based Customer Identification Procedure (VCIP) allows real-time identity verification. Video-enabled ID authentication solutions feature image-based KYC, DigiLocker KYC Verification, online Aadhaar eKYC, and offline Aadhaar KYC verification.

The conventional method of KYC verification lacks an automated mechanism that supports all types of KYC documents other than Aadhaar. Additionally, it requires a customer’s physical presence.

Video KYC is a much more secure approach towards verification that can be done online without the customer’s physical presence.

 

How it works –

1. An invite is sent to the customer for verification
2. ID documents uploaded
3. Customer image captured
4. Image data is extracted in real-time
5. Data is authenticated using AI-based pattern matching
6. Data is validated against standard databases
7. Facial matching is performed with image on ID
8. Customer identification verified.

The process is instant, simple, quick and secure, enabling verification without the requirement for the customer’s physical presence. The digital verification process is flexible, promoting smooth workflow and boosting productivity.

The following are the APIs available for customer identity verification –

• PAN verification API – During Video-based KYC verification, the data on the PAN card is captured with the customer’s phone camera, extracted using OCR-based techniques and verified with details retrieved from standard databases.
• DigiLocker KYC API – Customers perform a one-time upload of Aadhaar & other KYC documents. During onboarding, FIs are permitted to view and verify Aadhaar without requiring separate document upload.

• Aadhaar XML generation API – An XML file is a downloadable & machine-readable file containing the information required for the verification process. The file is digitally signed & includes the public key required for decryption. An API is used to generate customers’ Aadhaar XML files, which are then decrypted & used for offline verification.

• Driving License verification API – Driving license data is either extracted when it is manually entered or captured during the video/image KYC process, and is subsequently verified.

• Voter ID verification API – A similar process and benefit to PAN verification and License verification API, where an API is used to extract & verify details from Voter IDs, with added security layers.

• Passport verification API – When verifying overseas customers, an API is used to extract & verify passport details, ensuring the authenticity of the customers’ identities.

• Bank Account Number verification API – For secure transactions, bank account number is verified via an OTP sent to the registered number.

• Vehicle RC verification API – Registration Certificate (RC) is a documental proof stating that the customer’s vehicle is registered with the Indian government. The API verifies the RC remotely to further the required process.

These APIs enable hassle-free and risk-free instant customer identity verification.

Benefits of VCIP API

Real-time secure verification – VCIP is a real-time verification process that’s more secure than the conventional methods. Since it involves a live-video call or image-based verification process, it leaves no room for fraudulent attempts or duplicating someone else’s identity.

Flexible features – SignDesk offers three different verification methods: image-based, video-based, and offline aadhar verification procedures. Each procedure can be completed within minutes and provides a secure way to identify and authenticate a customer’s identity without any loopholes or errors.

Automate recurring deposits

 

 

 

API eMandate provides hassle-free automatic recurring payments. Customers can approve mandates online without any involvement of human interactions and logistics. eMandate and eNACH process reduce the risks and drawbacks that are faced with physical mandates.

In the eMandate process, the TAT is significantly reduced to a few hours for registering a mandate. The process involves –

 

1. Entering personal information such as name, email, phone number, aadhar number (optional)
2. Entering mandate amount and the tenure for the mandate
3. Entering bank details
4. Paying the amount with an easy and secure payment gateway
5. Mandate registered.

Customers can track the eMandate status in their dashboard.

Signesk’s API eMandate provides the following benefits –

• Hassle-free – Automating recurring payments eliminates the inconveniences and headaches persisting in last-minute manual payments. Additionally, it ensures that the payment is made on time.
• Reduced TAT – The elaborate and time-consuming process of conventional mandate registration takes at least two weeks long. eMandate API reduces TAT by 90%, boosting efficiency and productivity.
• Real-time – eMandate registration takes place in real-time, within minutes. The customer submits their mandate, personal, and bank details in real-time, whereas, in the case of physical mandate, they have to submit the application form to the bank/corporate, which is then sent to NPCI.
• Status and tracking details – SignDesk provides a detailed tracking status on the customer’s dashboard. They can track their application status and transaction status when they register for a mandate online.
• Pan-India presence – eMandate allows a customer living anywhere in the country to make payments in other cities. They have to make a draft of the mandate, upload it, and eSign it to the bank. The rest is automated.

Conclusion

SignDesk’s APIs can be integrated with any organisation’s website or application to use the products available. Our API-integrated products are in use by over 50 major banks and enterprises. Our clients experience a massive reduction in TAT by 99%. Book a demo now and experience the wide range of benefits we offer.

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